Mr. Bill Rueth began his company – VICUSE- where he offers a secure, discrete, and friendly service that is tailored to meet the needs of a mental health professional office. He recently began working at PsychCare where he has become well-known among staff and clients for being the pleasant voice that clients hear on the phone when they call PsychCare. He handles client intakes and registration and is responsible for directing all questions to the appropriate staff member.
Ms. Cheryl McKenzie brings over 20 years of Healthcare office management experience to our practice. She has worn many different hats in the healthcare arena to include managing small practices to co-founding a small physician consulting group that specialized in helping physicians improve their bottom line while helping them adopt electronic medical records, customer service training for employees and project management. Cheryl is very pleasant and always has a smile on her face and doesn’t mind going that extra mile for patients.
Mr. David Listhaus recently joined PsychCare’s administration staff as Office Assistant. He is best known among the clients for verifying insurance benefits and informing them ahead of time of the cost details for their appointments. His positive and cheerful demeanor ensures that any questions are handled with the proper care they deserve. David is also responsible for allowing the clinic to be run smoother for both the staff and clients alike.
Ms. Kenyetta Cooper joined the PsychCare team with over 15 years of healthcare experience, including at military treatment facilities and private physician offices. She has a keen focus on quality assurance for customer and patient service. As an office assistant she is primarily responsible for verifying patient insurance benefits, obtaining any pre-authorizations needed, and following up on insurance claims
Mrs. Jessica Wright recently joined PsychCare’s administration staff as Office Assistant and Credentialing Manger. She has experience in the insurance arena, specifically behavioral health. She is responsible for verifying insurance benefits and obtaining authorization for coverage as needed. She brings a wealth of knowledge in areas of claims research and the behavioral health insurance industry.
Ms. Erin Sorzano has joined PsychCare with over 10 years of healthcare experience, including working at a dermatology office and MRI facility. She is primarily responsible for verifying patient insurance benefits, assisting with patient calls, and with insurance claims. She is known for her warm and friendly demeanor, as well as exceptional patient customer service.