Mr. Bill Rueth began his company – VICUSE- where he offers a secure, discrete, and friendly service that is tailored to meet the needs of a mental health professional office. He recently began working at PsychCare where he has become well-known among staff and clients for being the pleasant voice that clients hear on the phone when they call PsychCare. He handles client intakes and registration and is responsible for directing all questions to the appropriate staff member.
Ms. Cheryl McKenzie brings over 20 years of Healthcare office management experience to our practice. She has worn many different hats in the healthcare arena to include managing small practices to co-founding a small physician consulting group that specialized in helping physicians improve their bottom line while helping them adopt electronic medical records, customer service training for employees and project management. Cheryl is very pleasant and always has a smile on her face and doesn’t mind going that extra mile for patients.
Mr. David Listhaus recently joined PsychCare’s administration staff as Office Assistant. He is best known among the clients for verifying insurance benefits and informing them ahead of time of the cost details for their appointments. His positive and cheerful demeanor ensures that any questions are handled with the proper care they deserve. David is also responsible for allowing the clinic to be run smoother for both the staff and clients alike.
Mrs. Jessica Wright recently joined PsychCare’s administration staff as Office Assistant and Credentialing Manger. She has experience in the insurance arena, specifically behavioral health. She is responsible for verifying insurance benefits and obtaining authorization for coverage as needed. She brings a wealth of knowledge in areas of claims research and the behavioral health insurance industry.
Ms. Erin Sorzano has joined PsychCare with over 10 years of healthcare experience, including working at a dermatology office and MRI facility. She is primarily responsible for verifying patient insurance benefits, assisting with patient calls, and with insurance claims. She is known for her warm and friendly demeanor, as well as exceptional patient customer service.
Ms. Wesley Knox joined PsychCare’s administration staff as office assistant and billing specialist. She has a background in claims processing and research in the behavioral health setting. She also thoroughly and efficiently assists clients with understanding their coverage and benefits. She is best known for her swift responses to client requests and making sure that things run smoothly behind the scenes.
Ms. Jenn Mrok is new to our team. Jenn has been in the healthcare industry for 20 years. During that time she has specialized in medical billing, coding, office management and web based marketing. Jenn has decided to focus more on her family which is why she will be job-sharing with Andrea another contractor from “YFA”. Together they will be servicing our clients who call the office to schedule or cancel appointments and those who send inquires through our website. When you are speaking to Jenn you will always hear the smile in her voice. Jenn is an independent contractor for “Your Faithful Assistant”.
Ms. Andrea Snyder prides herself on providing superb customer service, seeking to meet the individual needs of each client.. She When you speak to Andrea, you will find someone who is caring, compassionate and dedicated to serving your needs with the highest level of integrity. Andrea has had a varied career, working in the legal field, banking industry and non profit sector before joining PsychCare as an Independent Contractor with “Your Faithful Assistant.”